Privacy Policy for Glow Mama Circle
Glow Mama Circle (“we,” “us,” “our”) is committed to safeguarding the privacy of our website visitors, subscribers, and customers. At glowmamacircle.com, we adopt a privacy-first approach and take our responsibility regarding the collection, use, and protection of personal data seriously. This Privacy Policy outlines how we process your data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Introduction
At Glow Mama Circle, we understand that privacy is fundamental to your trust in our services. Our goal is to adhere to the highest legal standards in processing and safeguarding personal information. We strive to only collect, use, and share personal data which is necessary to provide you with our services while putting your data rights at the forefront.
2. Scope of this Privacy Policy and Data Controller Role
This Privacy Policy applies to all personal data collected through glowmamacircle.com and related services, communications, and tools. Glow Mama Circle acts as the data controller for the personal information you provide through this platform.
If you have questions about how your data is used, protected, or handled, please contact us at: [email protected].
3. Categories of Personal Data We Process
We collect and process the following categories of personal data:
a. Usage Data
Includes data about how you interact with our website, such as IP address, browser type, website activity, time zone settings, page response times, length of visits, and navigation paths.
b. Account Data
Includes personal information you provide when creating an account such as full name, billing and shipping address, email address, and telephone number.
c. Profile Data
Includes information relating to your lifestyle preferences, frequent interactions with our platform, purchases, and behavioral patterns that inform our personalized service offerings.
d. Communication Data
Includes contents of your inquiries, support requests, messages sent to our team, feedback, and correspondence history with Glow Mama Circle.
e. Technical Data
Includes device type, operating system, browser plugins, system configuration information, and connection data used to access our website.
f. Transaction Data
Includes details of purchases, order history, payment confirmations, delivery information, and other relevant transactional details.
g. Preference Data
Includes your preferences regarding marketing communications, consent status, opted-in services, and expressed interests in particular offerings or events.
4. Legal Bases for Processing Data
We process your personal data under the following lawful bases:
– Performance of a Contract: When processing is necessary to provide you with services or products you have ordered.
– Consent: Where you have clearly agreed to the use of your data for specific purposes such as marketing or email newsletters.
– Legitimate Interests: When it is in our legitimate business interest to process your data in a manner that is not overridden by your rights (e.g., customer service improvements).
– Legal Obligations: Where processing is required for compliance with legal or regulatory obligations.
5. Your Rights under GDPR and CCPA
In accordance with applicable laws, you are entitled to exercise the following rights:
– Right of Access: Obtain confirmation and a copy of the personal data we hold about you.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request that we delete your personal data, provided it is not required for lawful purposes.
– Right to Restriction: Suspend processing of your data in specific instances.
– Right to Data Portability: Receive a copy of the data you’ve provided us in a structured, commonly used format.
– Right to Object: Object to the processing of your information under certain circumstances.
– Right Not to Be Discriminated Against: Under the CCPA, you have the right to not experience discrimination for exercising your data rights.
To exercise any of your rights, please contact us via email at [email protected].
6. Security Measures
Glow Mama Circle implements comprehensive technical and organizational security measures to ensure the confidentiality, integrity, and availability of your personal data. These measures include but are not limited to:
– Secure socket layer (SSL) encryption
– Role-based access control
– Regular system backups
– Ongoing employee training in data protection practices
– Security monitoring and vulnerability assessments
7. International Data Transfers
Your personal data may be transferred to countries outside your jurisdiction, including countries that may not provide the same level of data protection as your home country. In such cases, we implement standard contractual clauses, data transfer agreements, and related safeguards to ensure your data is afforded an adequate level of protection under applicable legal frameworks.
8. Data Retention
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements:
– Usage Data: Retained for up to 12 months.
– Account and Profile Data: Retained for the duration of the customer relationship and up to 7 years thereafter.
– Communication Data: Retained for up to 5 years for support history and service quality.
– Technical and Preference Data: Retained for 2 years or until consent is withdrawn.
– Transaction Data: Retained for 7 years for compliance with tax and financial regulation.
9. Cookie Policy
glowmamacircle.com uses cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and personalize content. Cookies we use include:
– Essential Cookies: Needed for website functionality and security.
– Functional Cookies: Allow preferences such as language and location to be saved.
– Analytics Cookies: Help us understand how users interact with the website.
– Performance Cookies: Collect data on page load speeds and responsiveness for optimization.
10. Managing Cookies & Compliance
In compliance with GDPR and CCPA, we provide you with clear options to manage your cookie preferences. You can accept or decline non-essential cookies through our website’s cookie management tool. Additionally, you may modify your browser settings to restrict or disable cookies at any time. Where required by law, we will seek your explicit consent for specific cookie use.
11. Special Protections for Children
We do not knowingly collect or solicit personal data from individuals under the age of 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately at [email protected]. We will take appropriate steps to delete such data without undue delay.
12. Changes to This Policy
We may amend this Privacy Policy from time to time to reflect updates in our practices, services, or applicable legal requirements. Where material changes are made, we will notify you via email (if available) or through notices posted on glowmamacircle.com.
13. Contact Us
For any questions, concerns, or requests in connection with this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
Website: https://glowmamacircle.com
Glow Mama Circle is committed to maintaining full compliance with applicable data protection laws and welcomes your feedback. We encourage you to contact us with any privacy concerns or rights requests at the email above.